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Step 4 of 6 · Fixes

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BSOD Troubleshooting

Getting blue screens? Work through these steps first.

Work through these in order before opening a support ticket. Restart after making changes, then try spoofing again.

  1. 1

    Update your GPU drivers from NVIDIA.com or AMD.com — not Windows Update.

  2. 2

    Disable TPM / fTPM in your BIOS / UEFI.

  3. 3

    Disable Fast Startup / Fast Boot in your BIOS.

  4. 4

    Completely uninstall all VPN client software — VPN kernel drivers block the spoofer silently.

Drivers already up to date and still BSODing?

The latest NVIDIA release may itself be the conflict. Roll back with Device Manager → Display Adapters → your GPU → Driver → Roll Back Driver, or clean-remove with DDU in Safe Mode and install a Game Ready driver from 2–3 months ago.

Then run these system repair commands from an Administrator Command Prompt, one after the other:

Command
sfc /scannow
Command
DISM /Online /Cleanup-Image /RestoreHealth

Still crashing? Collect a dump file and send it to support. Open File Explorer and go to:

Command
C:\Windows\Minidump
  1. 1

    Look for .dmp files.

    If the folder is hidden, enable Hidden items via View → Show.

  2. 2

    Empty folder? Press Win + R → sysdm.cpl → Advanced → Startup and Recovery → set dump type to Small memory dump (256 KB), then trigger the crash again.

  3. 3

    Open a ticket on Discord (run Discord as Administrator) and attach the .dmp file, plus when exactly the crash occurs and your Windows version.

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