Privacy Policy.

1. Data Controller

The operator responsible for the processing of personal data described in this Privacy Policy is ParadiseCheats.lol, acting as an independent project. We act as the data controller for personal data processed in connection with the Services, except where applicable law provides otherwise or a third party independently determines the purposes and means of processing. Because ParadiseCheats.lol is not a registered corporate entity, legal responsibility rests with the individual operator(s) of the project.

2. Information We Collect

We may collect and process personal data relating to users of our website, software, products, services, accounts, licenses, and support systems. Depending on how you interact with the Services, this may include the following categories.

2.1 Identity and Account Information

We may collect:

• Username, display name, account ID
• Email address (where voluntarily provided)
• Country and region
• Account credentials and authentication information
• Account status, subscription status, license information
• Purchase history, customer-support history
• Information you voluntarily provide to us

Not every user will provide or have every category of information listed above.

2.2 Contact and Communication Information

When you communicate with us (e.g. via Discord, email, or support), we may collect and retain:

• Name, email address, Discord or other platform identifiers
• Messages, support requests, attachments
• Communications with our staff or representatives
• Information contained in correspondence
• Records relating to customer-service interactions

We may retain communications where reasonably necessary to provide support, investigate disputes, maintain records, prevent abuse, or protect our legal interests.

2.3 Payment and Transaction Information

When you purchase a product, subscription, license, or other service, we may process information relating to the transaction, including:

• Name, email address, billing information
• Product or license purchased, subscription type
• Transaction ID, order ID, purchase date and time
• Price and currency, payment status, refund information
• Fraud-prevention information

Payment processing is performed by third-party payment processors. Those providers independently process payment information under their own privacy policies and terms. We do not necessarily store complete payment-card information ourselves.

2.4 IP Addresses and Network Information

We may collect and process technical network information, including:

• IP addresses
• Approximate geographic location derived from IP addresses
• Internet service provider information, connection information, network information
• Proxy or VPN-related information where technically detectable
• Request timestamps, authentication logs, security logs

IP addresses and related information may be used for authentication, security, fraud prevention, abuse prevention, troubleshooting, analytics, account protection, enforcement of our Terms, and investigation of suspicious activity.

2.5 Hardware and Device Identifiers

Our software may collect technical information and identifiers relating to the computer or device on which the software is installed or used. This may include, where technically available and applicable:

• Hardware IDs ("HWID"), device identifiers, machine identifiers
• Installation identifiers, operating-system information
• CPU information, GPU information, motherboard-related identifiers
• Disk or storage-device identifiers, network-adapter identifiers
• MAC addresses or equivalent identifiers, device fingerprints
• System specifications, software configuration information
• Driver information, software and operating-system version information
• Unique identifiers generated by our software

Hardware and device identifiers may be associated with your account, license, subscription, installation, purchase, or other activity. We may process such information to:

• Validate licenses and prevent unauthorized sharing of licenses
• Prevent account abuse, detect fraudulent activity, detect unauthorized access
• Detect attempts to circumvent technical restrictions
• Protect our intellectual property and enforce license restrictions
• Protect our Services, investigate violations of our Terms
• Maintain the security and integrity of our software

2.6 Software Telemetry and Usage Information

When you use our software, we may collect technical and usage information such as:

• Software version, license information, installation information
• Launch timestamps, usage timestamps, feature usage
• Authentication events, license-validation events
• Error reports, crash reports, diagnostic information
• Update information, security events, configuration information
• Technical logs, performance information

The specific information collected may vary depending on the software, version, operating system, and configuration.

2.7 Website Information

When you access our website, we may automatically collect information including:

• IP address, browser type, browser version, operating system, device type
• Screen and technical characteristics, referring URL
• Pages visited, time spent on pages, date and time of access
• Clicks and interactions, cookies, local-storage information
• Similar technologies, security and diagnostic information

2.8 Information You Voluntarily Provide

You may voluntarily provide additional personal information through:

• Account registration, checkout, contact forms, support tickets
• Email, Discord, surveys, reviews, competitions
• Social-media interactions, other communications with us

You should not provide unnecessary sensitive personal information through our Services.

3. How We Use Personal Data

We may use personal data for purposes including:

• Creating and administering accounts
• Providing and operating our Services, delivering software and licenses
• Processing purchases and subscriptions, authenticating users, validating licenses
• Managing subscriptions, providing customer support, communicating with users
• Preventing unauthorized use, license sharing, fraud, abuse
• Detecting attempts to circumvent technical restrictions
• Protecting our software and intellectual property, securing our systems
• Protecting our users, investigating suspicious activity
• Enforcing our Terms of Service, troubleshooting technical problems
• Maintaining and improving our Services, monitoring system performance
• Providing updates and important service communications
• Maintaining business records, accounting and tax purposes
• Complying with applicable laws, responding to lawful requests
• Establishing, exercising, or defending legal claims
• Protecting our rights, property, Services, and business
• Conducting internal analytics and reporting

We may also use aggregated or anonymized information for statistical, analytical, research, product-development, and business purposes.

4. Legal Bases for Processing

Where the UK GDPR, EU GDPR, or other applicable data-protection legislation applies, we process personal data using an applicable lawful basis.

4.1 Performance of a Contract

We may process information where necessary to provide products or Services requested by you or to perform our contractual obligations. This may include account administration, license validation, software delivery, subscription management, customer support, and related activities.

4.2 Legitimate Interests

We may process personal data where necessary for our legitimate interests, provided that those interests are not overridden by applicable legal rights and interests. Our legitimate interests may include:

• Fraud prevention, abuse prevention, cybersecurity
• Protection of intellectual property, prevention of unauthorized software or license use
• Enforcement of contractual terms, protection of our business and users
• Service improvement, technical maintenance, investigation of suspicious activity
• Establishing, exercising, or defending legal claims

4.3 Legal Obligations

We may process information where necessary to comply with applicable laws, regulations, court orders, governmental requests, accounting obligations, tax requirements, regulatory requirements, or other legal obligations.

4.4 Consent

Where required by applicable law, we may process personal data on the basis of your consent. Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

5. Cookies and Similar Technologies

We may use cookies, local storage, pixels, scripts, analytics technologies, and similar technologies. These technologies may be used for:

• Authentication, session management, security, fraud prevention
• Preferences, website functionality, analytics, performance monitoring

Where applicable law requires consent for particular cookies or tracking technologies, we will obtain consent where required.

6. Third-Party Service Providers

We may use third-party companies and service providers to operate and maintain our Services. These may include providers of:

• Website hosting, cloud infrastructure, databases
• Payment processing, email delivery, customer support
• Analytics, security, fraud prevention, authentication
• Software infrastructure, communications, accounting, professional services

These providers may process personal data on our behalf where necessary to provide their services. Certain third parties may act as independent controllers of personal data and may process information according to their own privacy policies.

7. Disclosure of Personal Data

We may disclose personal data where reasonably necessary for the purposes described in this Privacy Policy. This may include disclosure to:

• Service providers, contractors, professional advisers, accountants, lawyers, auditors
• Payment providers, hosting providers, security providers, analytics providers
• Government authorities, regulators, courts, law-enforcement agencies

We may also disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable law, respond to lawful legal process
• Protect our rights, property, users, infrastructure
• Investigate suspected fraud, abuse, security threats
• Enforce our Terms, establish, exercise, or defend legal claims

8. Fraud, Security, Abuse, and Enforcement

We may process and retain technical, account, device, and usage information when investigating suspected:

• Fraud, account abuse, license abuse, unauthorized account access
• License sharing, circumvention of technical restrictions
• Attacks against our infrastructure, malware or malicious activity
• Attempts to compromise our software, violations of our Terms
• Other activity that may threaten our Services, users, or business

For these purposes, we may correlate information including account identifiers, email addresses, IP addresses, hardware identifiers, device information, authentication records, license information, transaction information, software telemetry, security logs, and other technically relevant information. Where permitted by law, such information may be retained for an appropriate period where reasonably necessary to prevent repeated abuse or to establish, exercise, or defend legal claims.

9. Data Retention

We retain personal data for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements. Retention periods may depend on:

• The type of information and the purpose of processing
• Whether your account remains active
• Contractual requirements, legal obligations, accounting and tax requirements
• Fraud-prevention requirements, security requirements, dispute-resolution requirements
• The establishment, exercise, or defense of legal claims

Certain information, including account, transaction, security, fraud-prevention, hardware-identification, and technical-log information, may be retained after termination of an account where reasonably necessary for legitimate business, security, legal, or regulatory purposes. Deleting an account does not necessarily result in immediate deletion of every record associated with that account. Where personal data is no longer required, we may delete, anonymize, or securely dispose of it.

10. International Transfers

ParadiseCheats.lol operates online and our service providers and business operations may involve processing personal data in countries outside your country of residence. Where applicable data-protection law requires safeguards for international transfers, we will use an appropriate legally recognized transfer mechanism. Such mechanisms may include adequacy regulations or decisions, Standard Contractual Clauses, International Data Transfer Agreements or Addenda, or other lawful transfer mechanisms.

11. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, accidental loss, destruction, alteration, disclosure, or other unlawful processing. However, no website, software, database, network, or electronic transmission can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect personal data, we cannot guarantee absolute security.

12. Data Breaches

If we become aware of a personal-data breach, we may investigate the incident and take appropriate remedial measures. Where required by applicable law, we may notify the relevant supervisory authority and/or affected individuals.

13. Your Privacy Rights

Depending on where you live and which laws apply to you, you may have rights including:

• Accessing personal data we hold about you
• Requesting correction of inaccurate personal data
• Requesting deletion of personal data
• Requesting restriction of processing
• Objecting to certain processing
• Requesting data portability
• Withdrawing consent where processing is based on consent
• Receiving information about our processing activities
• Lodging a complaint with a competent data-protection authority

These rights are subject to applicable legal limitations and exceptions. For example, we may be permitted or required to retain certain information for legal, security, fraud-prevention, accounting, or other legitimate purposes.

14. Requests to Exercise Your Rights

Requests concerning your personal data may be submitted through our Discord server by opening a support ticket. When submitting a request, please provide enough information for us to identify your account and understand the request. We may request reasonable information necessary to verify your identity and protect against fraudulent or unauthorized requests.

15. Children

The Services are not intended for individuals who are below the minimum age at which they may lawfully use the Services under applicable law. We do not knowingly collect personal information from children where doing so would violate applicable law. If you believe a child has provided personal information to us unlawfully, please contact us.

16. User Communications

Communications submitted to us through email, support systems, Discord, contact forms, or other channels may be retained and processed where reasonably necessary for customer support, account administration, security, abuse prevention, dispute resolution, legal compliance, or protection of our legitimate interests. You should not submit passwords, payment-card numbers, government identification numbers, or other highly sensitive information through ordinary support channels unless specifically requested through an appropriate secure process.

17. Business Transfers

If ParadiseCheats.lol undergoes a merger, acquisition, restructuring, financing, sale of assets, sale of the business, insolvency proceeding, or similar transaction, personal data may be transferred as part of that transaction. The receiving entity may continue processing personal data subject to applicable law.

18. Legal Requests and Law Enforcement

We may disclose personal data to courts, regulators, law-enforcement agencies, governmental authorities, or other parties where required by law or where we reasonably believe disclosure is necessary to comply with a legal obligation or protect our rights, property, users, systems, or Services. Where legally permitted, we may comply with such requests without notifying the affected user in advance.

19. Aggregated and Anonymized Information

We may create aggregated, statistical, or anonymized information from personal data. Where information has been genuinely anonymized so that an individual can no longer reasonably be identified, we may use such information for lawful purposes to the extent permitted by applicable law.

20. Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, platforms, or services. ParadiseCheats.lol is not responsible for the privacy practices, security, content, or policies of third parties. Your use of third-party services is governed by the applicable third party's terms and privacy policy.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes may be made to reflect changes in our Services, our business, our data-processing practices, technology, security practices, legal requirements, or regulatory requirements. The latest version will be published on our website and will include a revised "Last updated" date. Where applicable law requires us to provide additional notice concerning material changes, we will do so.

22. No Absolute Guarantee

We take reasonable steps to protect personal data, but no electronic system or internet transmission can be guaranteed to be completely secure. To the maximum extent permitted by applicable law, ParadiseCheats.lol shall not be responsible for security incidents or unauthorized access caused by circumstances beyond our reasonable control. Nothing in this Privacy Policy excludes or limits any liability, right, or obligation that cannot legally be excluded or limited under applicable law.

23. Mandatory Legal Rights

Nothing in this Privacy Policy is intended to exclude, restrict, or waive any statutory right or legal protection that cannot lawfully be excluded, restricted, or waived. If any provision of this Privacy Policy is found to be unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to comply with applicable law, while the remaining provisions shall continue to apply to the extent permitted by law.

24. Governing Law

This Privacy Policy is subject to applicable laws and regulations governing the processing of personal data. Nothing in this Privacy Policy is intended to deprive users of mandatory rights or protections granted to them under applicable data-protection or consumer-protection legislation.

25. Contact Information

For privacy questions, data-protection requests, or concerns regarding the processing of your personal data, contact us through our Discord server by opening a support ticket.

Important Legal Notice: This Privacy Policy describes intended categories of personal-data processing and is not a waiver of any mandatory rights or obligations under applicable law. ParadiseCheats.lol does not guarantee that this Privacy Policy provides immunity from legal claims, regulatory enforcement, or liability. No privacy policy can provide such immunity.